The “Where Are You?” Call
Your customer calls 30 minutes into their window. Your dispatcher stops everything to track down the tech. This happens 8 times a day.
8xper day, per dispatcher
Built for the trades· 2,400+ techs
Your customers deserve to know when you're arriving.
Send a real-time tracking link the moment your technician heads out. No app for customers. No phone tag. Just confidence.
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Tully's Plumbing
CallScheduled
Today, 8:00 – 10:00 AM
Water Heater Inspection
YOUR TECHNICIAN
✓
Stop 1 — In progress2
Stop 2 — YouNextMarcus J.
Lead Plumber
Assigned
Trusted by trade teams across the country
North Star Plumbing
Summit HVAC
VoltGrid Electric
Oak & Branch Appliance
Skyline Roofing Co.
Cedar Pest Control
Meridian Landscape
Riverbed Pools
Ironhand Garage
Cornerstone GC
Keystone Locksmith
North Star Plumbing
Summit HVAC
VoltGrid Electric
Oak & Branch Appliance
Skyline Roofing Co.
Cedar Pest Control
Meridian Landscape
Riverbed Pools
Ironhand Garage
Cornerstone GC
Keystone Locksmith
The problem
Sound familiar?
Every trades business deals with these daily. And every one of them costs you money.
The Window of Uncertainty
You told them 2 to 6 PM. It is 5:47 PM. They do not know if you are coming. They are calling a competitor.
4hraverage arrival window
The Bad Review You Did Not Deserve
Your tech did great work. But the customer was anxious all day. That anxiety turns into a 3-star review about communication.
62%of bad reviews cite comms
How ClearArrival Works
From job creation to happy customer in 60 seconds.
Three simple steps. Zero phone calls from customers.
Step 1
New JobDraft
MJ
Create Job & Send Link
Dispatcher creates the job
One form, 30 seconds. Customer gets a text link and tech gets a route — instantly.
Step 2
Customer phoneLive
Apex HVACnow
Marcus is on the way!
Track live →
SMS + Email delivered
Customer gets a live link
No app download. One tap opens the live tracking page — works on any phone or browser.
Step 3
Tully's Plumbing
Call
On the way
Marcus is about 12 minutes away
MJ
Marcus J.
Lead Plumber
Call
Message
Live messaging
Tracking active
They watch you arrive
Live map, precise ETA, automatic delay alerts. No wondering. No calling. Just confidence.
What operators are saying
Built with the trades that run it every day.
“The ‘where are you?’ calls dropped almost overnight. My dispatcher stopped playing switchboard and actually started dispatching again.”
Marcus Ortega
Owner · Summit HVAC · Bend, OR
Ready when you are
Your customers are waiting. Let them track you.
Join hundreds of trades businesses delivering a five-star arrival experience.
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