Features

Every tool your team needs. One unified platform.

Dispatch, track, and delight customers from a single product. No add-ons, no hidden modules, no surprises.

Real-Time Tracking

Every pin, every second. Always current.

Customers shouldn't have to wonder where your tech is. ClearArrival gives them a live, animated map that updates itself, so your phones stop ringing.

Live GPS updates every 30 seconds

High-frequency location polling keeps the map accurate without draining technician battery.

Animated map with live ETA

Smooth vector map with interpolated pin movement. ETA recalculates on every update based on traffic.

Automatic delay detection

If the ETA pushes past the promised window, the system flags it and prompts a re-notify.

14-day location history

Audit every job with a replayable route for quality, training, and dispute resolution.

Dispatcher Dashboard

Dispatch at the speed of your best day.

Fast job creation, live fleet visibility, and messaging that actually makes sense. All on one screen.

Create jobs in under 30 seconds

Address autofill, saved customers, and smart defaults keep dispatch moving fast.

Live fleet map

Every active technician on one map with status colors, last ping, and click-through to job.

Send tracking links via SMS and email

One action delivers the tracking link on both channels. Retries and delivery status included.

Internal & external messaging

Every job has two threads: your team's notes and the customer conversation. Never crossed.

Drag-and-drop job scheduling with conflict detection

Reassign jobs between technicians instantly. The system detects conflicts and auto-sequences routes.

Job Scheduling

Plan your team's day in minutes.

ClearArrival sequences jobs automatically so your techs spend less time driving and more time working.

Auto-sequenced daily routes

Jobs are automatically ordered by geography: emergency calls first, then the nearest-neighbor route through the day. No manual sorting.

Drag to override any sequence

Dispatchers can drag any job to a new position or reassign it to a different technician. The system resequences around locked jobs automatically.

Today and weekend at a glance

Your dashboard always shows today's job count, completion progress, and the upcoming weekend at a single glance.

Color-coded by technician

Every technician gets a unique color that runs through the schedule, the job cards, and the technician list, making it instantly clear who owns what.

Technician app with schedule view

Techs see their numbered queue and a day timeline in the mobile app. They always know which job is next and when they are expected to finish.

Technician App

An app your techs will actually use.

Designed with field techs, not for them. Fast login, offline-first, and tablet-ready.

Native iOS & Android apps

First-class native apps, not a wrapped web view. Fast, fluid, and built for field use.

Works in Safari or Chrome, no app required

Full app experience in any mobile browser without downloading anything. Great for techs who prefer not to install apps.

Queue view with On My Way button

Technicians see their next job and tap one button to mark themselves en route. Customers get a tracking link instantly.

Schedule timeline view

Visual timeline showing all jobs for the day with sequence numbers, times, and customer details.

Before and after photos (optional)

Snap photos from inside the app. They attach to the job and flow straight to the customer.

Internal note for dispatcher on job completion

Technicians write a note about work done. Appears in the job history for the dispatcher and flows to the customer service record.

Customer Experience

The tracking experience customers rave about.

No app to install. No account to create. Just a link that delivers exactly what they want.

No-download tracking page

Customers open a link and see a live map. No App Store, no account, no friction.

Morning-of queue position

Day-of view shows '2 jobs ahead of you' before the tech rolls, so customers plan their day.

Automatic service records

Professional PDF with tech name, work summary, and before/after photos, generated on completion.

Review request sent automatically on job completion

When the tech marks a job complete, the customer gets a prompt to rate the service and share their experience on their favorite platform.

Analytics

On-time rates, ratings, and tech performance. All exportable.

Integrations

Webhooks, Zapier, Google Calendar, and top FSM platforms.

Enterprise-Ready

2FA, biometric login, row-level security, and SOC 2 in progress.

Ready when you are

Your customers are waiting. Let them track you.

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